Ruchitop Limited operates a quote-first purchasing process. Customers can browse our household product range and request a quotation without making an online payment.
1. Requesting a Quote
You can request a quotation for products displayed on our website.
When submitting a quote request, you may be asked to provide:
- Your name
- Email address
- Telephone number
- Products required
- Quantities required
- Delivery information
- Any additional requirements
Providing accurate information helps us prepare the most suitable quotation.
2. No Online Payment
Submitting a quotation request does not require payment or card details.
No payment is taken simply by adding products to your quote list or submitting an enquiry.
3. Quote Review
Once we receive your request, we will review the products and quantities requested.
We may contact you if we need additional information before preparing your quotation.
4. Quotation Details
Where applicable, your quotation may include:
- Product pricing
- Requested quantities
- Product availability
- Delivery charges
- Estimated delivery timeframe
- Any applicable order requirements
The final price may vary depending on the specific requirements of your order.
5. Quote Validity
Unless otherwise stated, quotations are subject to product availability and may be revised if supplier costs, availability or other relevant circumstances change before the order is confirmed.
Any specific quotation validity period will be stated on the quotation.
6. Accepting a Quote
A quotation is not an order until it has been accepted and the order has been confirmed by Ruchitop.
If you wish to proceed, please follow the instructions provided with your quotation.
Additional information or confirmation may be required before the order is accepted.
7. Product Availability
A product being displayed on our website does not guarantee that it will be available when you submit a quotation request.
If a product is unavailable, we may suggest an alternative or provide an updated quotation.
8. Changes to a Quote
If you want to change quantities, add products or remove products before confirming your order, please contact us.
We may issue a revised quotation based on the updated requirements.
9. Trade and Bulk Quotes
Ruchitop welcomes trade, business and bulk quotation requests.
For larger quantities, we may provide specific pricing, delivery arrangements and order terms based on the requirements of the enquiry.
10. Order Confirmation
An order is considered confirmed only after the quotation has been accepted and Ruchitop has confirmed the order.
Any applicable payment arrangements will be communicated before the order is processed.
11. Delivery
Delivery charges and estimated delivery times are confirmed as part of the quotation or order process.
Please refer to our Shipping & Delivery Policy for further information.
12. Cancellations, Returns and Refunds
Cancellation, return and refund rights depend on the type of purchase and applicable UK law.
Please refer to our Returns & Refunds Policy for further information.
13. Contact Us
If you have questions about a quotation or order, please contact:
Ruchitop Limited
Flat 1, 13 Thornhill Road
Croydon, England
CR0 2XZ
Email: info@ruchitopuk.com
Phone: +44 7337 335053